Originally deployed as an AI Concierge for Hospitality, this intelligent chatbot was designed to support guest enquiries, guide users through decision-making, and drive direct conversions. Built with modular logic and adaptive training, the platform can be seamlessly customised for any industry — from travel and real estate to retail, healthcare, and enterprise services.

The system operates as a 24/7 digital assistant, capable of handling high-intent conversations, reducing manual support load, and delivering consistent, personalised responses at scale. Whether supporting bookings, lead qualification, or customer service, the AI Concierge is a flexible, conversion-focused solution that adapts to business goals — not the other way around.